AZIZAN HOME is operated by AZIZAN LLC, an Arizona limited liability company established on November 28, 2025. Company address: 17435 N 7th St, Phoenix, AZ 85022, United States.
Where do you ship, and is shipping free?
We provide free standard shipping to all 50 U.S. states, including Alaska and Hawaii. There is no minimum purchase for free standard shipping.
How long does delivery take?
Order processing takes 1–2 business days and transit after dispatch takes 3–5 business days. Total estimated delivery is 4–7 business days from the applicable processing start day. Business days are Monday–Friday, excluding U.S. public holidays.
What is the order cutoff?
The cutoff is 2:00 p.m. ET on business days. Orders placed and paid before the cutoff enter processing that business day. Orders at or after the cutoff, on weekends or on U.S. public holidays enter processing on the next business day.
What are your customer service hours?
Monday–Friday, 09:00–17:00 ET, excluding U.S. public holidays. ET observes daylight-saving changes. We do not process orders on weekends or U.S. public holidays.
Which payment methods do you accept?
Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay and PayPal. Checkout displays the available payment options.
Can I cancel or change an order?
You may request cancellation before dispatch. Address and order changes must also be requested through customer service before dispatch. Contact support@azizanhome.com or +1 501-951-4573; we confirm the outcome with you.
How do I request a return?
Request a return within 30 calendar days after delivery. We accept defective and non-defective products. After authorization, send the item back within 14 calendar days using the instructions and prepaid label we provide.
How do I get the return form?
Contact customer service to receive the downloadable return form and prepaid shipping label. Download and print the form and include it in the parcel. Contact us for help if you cannot print. Use the return address supplied with your authorization.
Do I need the original packaging?
No. Reasonable unpacking and inspection are allowed. Use suitable protective packaging. Non-defective products should remain in their original condition after reasonable inspection; product faults are assessed according to the reported issue.
Who pays return and exchange shipping?
AZIZAN LLC pays return and exchange shipping costs for defective and non-defective products. We do not charge a restocking fee.
When will I receive a refund?
We process approved refunds to the original payment method within 5 calendar days after receiving and inspecting the return. Your bank or payment provider may need an additional 3–10 business days to display the refund. Approved cancellations are refunded within 5 calendar days after cancellation is confirmed.
Can I exchange an item directly?
Yes. Request a direct exchange within 30 calendar days of delivery and send the item back within 14 calendar days after authorization. AZIZAN LLC pays both shipping legs. After receiving and inspecting the return, replacement processing takes 1–2 business days and transit takes 3–5 business days. We confirm availability and any price difference with you first.
Are accessories shown in lifestyle images included?
Only the product and contents expressly listed on the product page are included. Accessories and furnishings shown in lifestyle images are not included unless expressly listed.
What if my item is damaged, incorrect, incomplete or missing?
Contact support@azizanhome.com or +1 501-951-4573 with your order number and a description of the issue. AZIZAN LLC investigates and arranges the appropriate replacement or refund.
For full details, read our Shipping Policy, Return and Refund Policy and Privacy Policy.
Email: support@azizanhome.com
Phone: +1 501-951-4573
Company: AZIZAN LLC
Address: 17435 N 7th St, Phoenix, AZ 85022, United States
Customer service: Monday–Friday, 09:00–17:00 Eastern Time (ET), excluding U.S. public holidays.